Policies & Information

Policies & Information


Covid Updates: Please check for updates related to revised services and policy changes. 


Quick Links


Park Fees

Please visit the National Park Service page for updated information on entrance fees and passes. 


Lodging Info & Policies

Check-In/Out:

  • The Ahwahnee - Check-In: 5:00 pm, Check-Out: 10:00 am
  • All other lodging - Check-In: 5:00 pm, Check-Out: 10:00 am

Payment: A deposit of 100% of the first night at the time of booking if paid by credit or debit card. Otherwise, 10 days to receive 100% of first night if paid by check or money order.

Cancellation: Cancellations or changes in reservations must be received 7 days prior to reservation arrival date to be eligible for a refund. Refunds on cancellations made less than 7 days in advance will be forfeited. For cancellations at Housekeeping Camp, a $10.00 fee for cancellations made 7 or more days prior to arrival will be assessed. 

Taxes & Fees: 13% Occupancy Tax (12% County Occupancy plus 1% for the Visitors Bureau). 0.2% California Tourism Assessment Fee. 3.05% Utility Pass Through (UPT) and Visitor Transportation (VTS) fee that varies based on location and time of year.

Pets: There are no pets allowed with the exception of service animals. Read about pets in the park here.

Smoking: Smoking is strictly prohibited at all accommodations and buildings in Yosemite.

ADA: Please see information regarding accessibility at Yosemite here.

Parking

All lodging guests will receive a parking pass at check-in to display in your vehicle. Please be conscious of your car’s alarm during quiet hours. False alarms are very disruptive to wildlife and other visitors. Also, be sure to empty your car of all food, drinks, coolers, toiletries, and trash. Even an empty candy bar wrapper is enough temptation to entice a bear to break into your car. Vehicles used for food storage may be impounded.

  • The Ahwahnee - Offers complimentary valet and self-parking. We recommend guests not staying in the hotel use the conveniently located Day-Use parking lot in Yosemite Village and use the free Yosemite Valley shuttle to get from place to place within the park. We are pleased to offer electric vehicle charging stations in the hotel parking lot, which one is a Tesla Motors charging station.
  • Yosemite Valley Lodge - Guests staying at Yosemite Valley Lodge are welcome to use our free parking lot. Guests not staying at the Lodge, should use the day lots in the Yosemite Village area. From there, you’ll enjoy easy access to the rest of the Yosemite Valley on the free shuttle bus.
  • Wawona Hotel - There is complimentary parking available at the hotel. 
  • Curry Village - There is complimentary parking available at the hotel. 
  • Housekeeping Camp - There is complimentary parking available near your unit. There's also a small parking lot for the camp store and the laundry room. 
  • White Wolf Lodge - Lodge guests can enjoy free parking near the cabins. 

High Sierra Info & Policies

Payment: All reservations must be paid in full within 21 days of notification. 

Cancellation: ALL HIGH SIERRA CANCELLATIONS MUST USE CANCEL PAPERWORK - EVEN IF THERE IS NO DEPOSIT TAKEN - Cancellations/changes more than 30 days prior to arrival receive a full refund minus a $10 service charge per person. Cancellations or changes made 14 - 30 days prior to arrival receive a 70% refund. Cancellations or changes made within 14 days of arrival receive no refund, unless space resells in which case guest receives 10% refund.

Meals Only Reservations: Cancellations/changes more than 30 days prior to arrival receive a full refund minus a $10 service charge per person. Meals Only Reservations changes and cancellations made less than 30 days prior to arrival will result in forfeiture of reservation value. 

Season Pass & Lift Tickets Info & Policies

Cancellation: Once purchased the Season Pass is non-refundable. Once purchased the Lift Ticket is non-refundable, except for: closed roads, no access or no snow, guests will receive a full refund for the Lift Ticket by property only. 

Lift Ticket: After you purchase your Lift Tickets, you will need to bring your confirmation to the Yosemite Ski & Snowboard Area to retrieve your actual Lift Ticket during your first visit. 

Guided Bus Tours Info & Policies

Payment: Credit card will be taken for the full amount due at the time of booking for all reservations. 

Cancellation: 24 hour cancellation notice required to receive full refund. Cancelling within 24 hours of tour departure will forfeit full value.

Starry Night Skies Info & Policies

Payment: Credit card will be taken for the full amount due at the time of booking for all reservations. 

Cancellation: 24 hour cancellation notice required to receive full refund. Cancelling within 24 hours of tour departure will forfeit full value. 

Ticket Pick-Up: Tickets will need to be retrieved at the Yosemite Valley Lodge Tour & Activity Desk at least 15 minutes prior to your tour departure time. Tour & Activity Desk is open until 7pm daily. 

Horseback Mule Riding Info & Policies

Check-In: Guests must check in 30 minutes prior to start time. 

Reservations: Wawona Stable rides are popular throughout the season, so reservations are strongly recommended. 

  • Book reservations in advance online by clicking the "Check Rates" button in the upper right hand corner of your browser. 
  • Same-day reservations can be only made by contacting the stable at YosemiteStables@aramark.com.

ADA Features: After consultation with our staff, stable employees will be happy to provide someone with special needs an opportunity for gentle horse ride around the corral.

Location: The stables are located in Wawona and are not located in Yosemite Valley. 

Minimum Requirements: Children must be at least 7 years or older, 52 inches tall, and 52 lbs. 

Cancellation: Guest must cancel 24-hours prior to arrival in order to receive full refund. If guest is cancelling within 24-hours prior to arrival, guest will forfeit deposit.

Specialty Dinners Info & Policies

Vintners' Holidays | Bracebridge Dinner | Chefs' Holidays

Payment: Full payment due at time of booking. 

Cancellation: Cancellations made more than 30 days prior to arrival will receive a full refund. Changes and cancellations made less than 30 days prior to arrival will result in forfeiture of reservation value.

Pick-Up Instructions: Please retrieve your tickets from The Ahwahnee concierge prior to the event.